White Lane Studio Terms and Usage
Briefly: You have single person usage rights and may sell your own art and design: that you create yourself – using any of our products. You may NOT share with others or resell the products you buy or make derivative products such as textures, papers etc.. from them. All products are copyright: © White Lane Studio.
Frequently Asked Questions
Q: Which programmes are your textures and overlays compatible with?
A: Our Fine Art Textures are compatible with any software programme that supports the use of layers, including: Photoshop, Photoshop elements, Gimp (a Free program) and others that allow the use of layers.
Q: Are your digital products returnable?
A: No. Due to the ‘digital’ nature of our products, there are no returns or refunds available.
- Please make sure you have the correct software and usage knowledge for the product you are purchasing.
Q: Do you guarantee your products will work in future versions of programmes?
A: Our products work with the current versions of the software types mentioned above. Software updates and changes are outside our control, therefore we do not guarantee that products will work in future versions.
Q: Do you offer support?
A: In the unlikely event that you experience difficulty opening your purchased items, we are very happy to assist you. Please read ‘opening instructions’ in the external marketplace shop listing.
- We have a few videos available to assist you with how to use textures.
- We do not offer basic computer skills support or software support.
Q. Are my product download links good forever?
A. Not always. Digital downloads direct on WLS: you are provided with a download link onscreen (after checkout) and sent an email containing a link for you to download files. You can use these links twice within two days of checkout. Digital downloads via Etsy and Creative Market: you’ll be supplied with a download link.
Q. How are the download products sent?
A. Digital downloads direct on WLS: you are provided with a download link onscreen (after checkout) and sent an email containing a link for you to download files. All product files: Files are sent to you in a zip file format. This is the most common file type and the industry standard for sending downloadable product. You will need to have a zip file opener on your computer to open the file. If you do not have a zip program – you can get free programs such as Winzip or Zipeg.
Q. May I share the textures with others?
A. No. You are purchasing a single user right to use. You may not share or resell the products you purchase. You may not upload/share the texture in a format where the texture can be extracted or used as an effect, to the internet or in any online communities (Facebook etc) including software or texture share communities/groups.
Contact me with any questions:
Custom Collections & Finished Art Direct
We create custom digital fine art texture collections and finished art pieces for individual clients directly (ie: not via our marketplace shops), the same usage rights and faq apply. Delivery of custom orders will be clarified with you directly at the time of custom order/discussions. If you are unsure of your usage rights/copyrights etc, please don’t hesitate to discuss with Diane directly for clarity.
Commercial Licensing
International licensing of our patterns and designs: Please contact to discuss with Diane.